Crosswinds ιδρύθηκε το 1997 και είναι τώρα 21 χρόνια σε λειτουργία.
Crosswinds.Net - Web Hosting Reseller Domain Name Ecommerce cPanel
Simple, Professional web hosting offering cPanel, Fantastico, GCI/PHP/Perl, Mysql/Pgsql, Domain Names, Shopping Carts and so much more
Τυπογραφικά λάθη ονόματος εταιρείας
Crosswinds Internet Communications Inc. #68573 - 360A Bloor Street West Toronto, Ontario, Canada M5S 1X1 Email: firstname.lastname@example.org
Τί εγγυήσεις επιστροφής χρημάτων προσφέρετε;
You have a 30 day, no questions asked guarantee. You don't like us for whatever reason, we refund you.
Ποιό είναι το μέσο uptime σας;
For the past year it has been 98.7% (we use a private external monitoring service that is not accessible but there are other public sources that you can google us for). The biggest contributor to being under our normal 99.97% was our data center upgraded their core systems this May and one tech accidentally "forgot" to apply so routing rules - affecting us. While our servers were up, they were not being reached.
Ποιός είναι ο χρόνος απόκρισης της υποστήριξης πελατών και τι καλύπτει;
Average response time is 1hour 9am - 11pm EST. The level of support varies. We normally go above and help debug sites, but we have had some customers abuse that privilege and we scale back support and move into a paid method beyond about 4 hours of help in a given week.
Έχετε καθόλου κουπόνια ή εκπτώσεις;
We are not offering any specials at the moment - however by paying by the year you receive 2 months for free.
Τί άλλο μπορείτε να πείτε για την εταιρεία και τις υπηρεσίες σας;
We are not just a hosting company, most of our customers have been with us since 1998 when Crosswinds first started as a Free hosting community and moved into the paid space. Our customers are more like family which is WHY we take the time to assist them with site issues, debugging problems, fending off attacks (DOS, site scraping, etc), which most hosts expect you to do yourself or paid an absurd rate for. The lead support - Jenn, knows most of our customers by name, their family members/members of their company and treats them very well. She is your primary advocate that ensures issues are resolved quickly.
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