We don't have a status page. We've had a single one hour unplanned down time in the last two years.

Hosting is separate from website development and maintenance, though I do offer both services. We have a online trouble ticket system, with non-emergency items being handled by no later than the next business day. Emergencies page me directly and are handled immediately.

No, we don't offer discounts as we offer a level of service that is above and beyond what others offer even for more money.

This hosting service is reserved almost exclusively for our web development clients. We do get a few "walk ins" but mostly we cater to those who have been disgruntled on their previous host and are looking for a no-hassle, high reliability web hosting service. What makes us different. I started this service to provide high speed, ultra reliable hosting for small businesses. My background is in computer security and information system design and development. I've brought all of that experience into what I offer with HostPacifica. It is very secure. Where most hosting companies will crowd a thousand hosting accounts onto a server, I never put more than 250 to a server. I also know every account that signs up, so that we do not allow spammers or porn sites which can chew up system resources, bandwidth and very often get the server blacklisted.